Clinical Nurse Leader - Geneva Urgent Care

Job Title: Clinical Nurse Leader - Geneva Urgent Care

Location: Geneva Medical Campus

(Please see training info below as the campus is scheduled to open in Fall 2025)

Hours Per Week: 40

Schedule: Monday-Friday 8:30am-9pm, mixture of 8 and 12 hr shifts. Ma yhave to work occasional weekend

• Training**:
  
  

The Geneva Medical Campus is scheduled to open in late summer 2025. New hires will complete orientation rotations at other site locations, which includes Greece Urgent Care, Wilson Urgent Care, Penfield Urgent Care, Webster Urgent Care, Henrietta Urgent Care, St Mary's Urgent Care (potentially) and RGH (potentially) to ensure a well-rounded orientation and experience. This multi-site approach will also allow you to interact with Urgent Care peers, and gain valuable insight into RRH patient care standards. Rotations will continue until the Geneva campus officially opens.

OUR Department

Rochester Regional Health Urgent/Immediate Care centers are committed to providing the highest quality heath care for residents and visitors in the Rochester community. You will be working along expert providers that can treat a wide variety of non-life-threatening, urgent medical needs with no prior appointments needed for in-person visits. Services provided include illness & injury, on-the-job injuries, physical exams, rapid lab tests and COVID screenings, vaccinations, virtual care, women’s care and x-rays.

Summary

As a Clinical Leader in Practices, your strong ability to lead and guide others serve as valuable resources for staff, as well as facilitating patient care.

Responsibilities

• Works closely with the Practice Triad leadership team; lead physician, practice manager and clinical leader, to run the day-to-day functions of the practice, resolving issues and concerns.
• Demonstrates open communication style, consistent with the STAR behaviors and the mission / vision of the organization.
• Functions as the clinical resource for LPN, MOA and Clerical staff.
• Demonstrates the philosophy of rounding with purpose on patients, staff, and physicians in the practice using key words at key times to identify issues. Ensures that staff is rounding on patients, consistently using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you).
• Resolves any issue or concerns at the time of the rounding. Follows up any concerns with lead physician and nurse manager.
• Identifies and has knowledge of all high risk patients and ensures plan of care is current.
• Recognizes staff for a job well done or for role modeling.
• Coaches staff privately when performance is below standard. Initiates counseling and/or assists with disciplinary action process.
• Maintains an awareness of individual practice issues and resolves them professionally, consistent with implementing HR policies and is able to hold staff accountable for their actions.
• Participates in the selection of new staff, working with the team, ensuring peer interview process is followed.
• Is fiscally responsible, participates with the leadership team in the practice budget development and management.
• Responsible for the success of the practice pillar goals, working closely with the triad leadership to achieve patient satisfaction, employee satisfaction, financial, growth, and quality goals that are aligned with the organizational goals.
• Ensures the educational requirements of the staff are obtained and maintained annually. Assures that any new change in practice is accompanied with staff competency.
• Mentors all new clinical staff and acts as an ongoing mentor to the practice staff.
• Completes the annual performance appraisal process on all direct reports, using feedback from the lead provider and other pertinent team members.
• Makes assignments based on needs of patients and competency of staff.
• Ensures all staff is working appropriately within their scope. Ensures appropriate number of staff is available in the practice at all times; assigns and monitors lunch, break, and committee meeting coverage. Communicates any staffing overages or needs to Nurse Manager.
• Evaluates staffing on a daily basis. Makes difficult staffing decisions with fair and consistent policies.
• Maintains all regulatory compliance in the practice, prepares the staff for a constant state of readiness.
• Demonstrates a good understanding of the national patient safety goals and ensures that the team is well versed and practicing within those goals.
• Perform other duties as assigned.
  
  

Required Qualifications

• Associate’s degree in nursing required. Bachelor’s degree in Nursing preferred.
• Minimum of 2 years RN experience preferred
• Family Medicine, Emergency Department, Urgent Care experience preferred.
  
  

Education

AS: Nursing (Required)

Licenses / Certifications

BLS - Basic Life Support - American Heart Association (AHA), RN - Registered Nurse - New York State Education Department (NYSED)

Physical Requirements

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

Pay Range

$70,000.00 - $89,045.00

City

Geneva

Postal Code

14456

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.

Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.